Contact Customer Support at 1-800-966-5509
SpaceMaker Systems, Inc recognizes that investing in materials handling equipment is only step one of a customers’ investment. To ensure maximum productivity and profitability, installations must be serviced and supported continuously. Our Service and Support Team provides a 24/7 call-out service. All our installations are done by certified personnel. Quality installations ensure hassle-free operations. Our service offering is backed-up by an inventory of mission critical spare parts at our main support center in Wallington, New Jersey.
Drawing on 20 years of experience in designing, installing and maintaining automated storage systems, we can provide our partners and customers with the following quality services:
- System Audits
- Installation Services
- Guaranteed 60 minute response times to calls
- Preventative Maintenance Programs
- 24/7 Support Contracts
- Refurbishments and Relocation of Equipment
- Fully-equipped Remanufacturing Facility
- Standard 48-hour shipping of in-stock parts
- Customer Training & Certification.
Our Support Specialists will come to your site to develop a comprehensive support program that meets your company’s needs. This can include a tailor-made parts package and preventative maintenance schedule. The group operates a fleet of service trucks, vans and cranes that enable us to support installations in-house. We use a combination of central phone support staff, regionally based technicians and trained local dealer networks to provide nation-wide support. The main aim of our support program is to reduce downtime and increase profitability for our partners.